Our Indian Orchard office is temporarily closed. Please visit our Ludlow office at 187 East Street!

The Red Cross Safe and Well website is being used to track residents who have been displaced by the tornadoes in the Springfield area.

It is a free, public communication tool where those affected by disasters can register on the site and post messages that they are safe. Loved ones can then conduct a search on the site to view the posted messages. To access the website, please go to https://safeandwell.communityos.org/cms/index.php You can enter yourself as “Safe and Well” if you were impacted by the storm, or search for a loved one you cannot locate.

People who do not have access to a computer and the internet, can call the City’s 3-1-1 Call Center which can assist you with entering yourself into the system or searching for a loved one. The number into the 3-1-1 Center is 413-736-3111.